All products purchased from our website are non-returnable and non-exchangeable. We do not accept returns or exchanges due to change of mind, incorrect size, colour preference, or incorrect product selection. In case you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery with your Order ID and clear photographs/videos of the product and packaging. After verification, we may offer a replacement or refund at our discretion. Customers are advised to carefully check the product details, size, colour, specifications, and other information before placing an order.